One Life Memories offers the following General Policies in regards to Returns and Invoices:

• We will make every effort to correct any issues with any of the products that we sell.
• Please contact us immediately to let us know of any issues when they are discovered.
• Products can be returned to us, unopened or altered, for exchange only within a 14 day period from the date of shipment.
• We will credit the cost of shipping and handling for the return off of your next purchase of $25.00 or more.
• One Life Memories reserves the right to replace your product with a similar item if the replacement is out of stock. We will issue store credit for any billing issues that cannot be corrected through PayPal.
• All Reward Credits must be spent by July 31, 2011.

One Life Memories wants to be your Scrapbook Supply store so with this in mind, as of August 1, 2006, we will offer everything in the store at 10% below MSRP everyday!

It is just the start of our commitment to you the customer. This is in addition to our FREE CUSTOMER REWARDS program.

It costs nothing to join and you earn your rewards on all purchases made through July 31, 2010! With every purchase you make, you begin to earn credit towards your reward. It is simple, easy, and best of all FREE!

All you need to do is shop and we take care of the rest for you. After each $100 worth of purchases, you will automatically receive a $5.00 store credit. With additional rewards for every $50.00 of purchases after that!

With our "Lucky Eleven" reward, every month the eleventh, twenty-second, thirty-third, etc. customer gets free First-class Shipping of their purchase. Now a good thing has gotten better!

Thank You for your time and remember that the we strive for complete customer satisfaction!

Andrea and all of the people at One Life Memories

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